Runex8 FAQ — Answers to All Your Questions

After logging in, go to your dashboard and click on "Profile Settings." From there you can update your name, address, phone number, and other details. Click "Save" after making any changes.

There are several possible reasons your account may have been locked — such as multiple failed login attempts, detection of unusual activity, or a security precaution. Contact our support team and verify your identity, and they will restore your account access promptly.

Before deleting your account, make sure you have withdrawn all remaining funds. Then go to Settings and look for the "Delete Account" option. You'll need to enter your password to confirm. Once deleted, all your personal information will be permanently removed.

Live betting, or in-play betting, lets you place bets while a match is in progress. During a cricket match, for example, you can still bet on various outcomes in real time. On Runex8, live betting odds are updated in real time and your winnings or losses are determined by the match result.

Bets can sometimes be rejected due to technical issues or because a market has closed. In that case, the full stake is returned to your account. To find out why a bet was rejected, check your betting history or contact our support team.

Yes, parlay betting (placing a single bet across multiple games or events) is available on Runex8. It increases your potential winnings but also raises the risk. You need to win every event in the parlay to collect your full payout. Express betting and teaser betting are also available on Runex8.

Runex8 offers bingo rooms with varying entry fees. Rooms with smaller prizes have tickets priced at BDT 10–50, while rooms with larger prizes can range up to BDT 100–500. Each room clearly displays its limits, so you can choose one that fits your budget.

Bingo winnings on Runex8 are credited to your account the moment the game ends — no waiting required. You can view your prize instantly on the account dashboard and withdraw it directly to mobile banking from there.

Yes, purchasing multiple tickets at once is completely possible. The number of tickets you can buy in a single game may vary by room. More tickets means a higher chance of winning, though your stake increases accordingly. Ticket limits are clearly stated in each room.

The minimum deposit on Runex8 is BDT 100 and the maximum is generally BDT 100,000. However, higher limits may apply for special promotions or higher-tier members. Check the deposit page to see the specific limits for each payment method.

Withdrawals on Runex8 are processed fast. Mobile banking transfers typically arrive within 15–30 minutes, while bank transfers may take 1–2 hours. There may be slight delays late at night or on public holidays, but all withdrawal requests are handled promptly.

There are no hidden charges or commissions on withdrawals at Runex8. You receive the full amount you request. Some payment gateways or banks may apply their own fees, but these are generally minimal. Runex8 itself never deducts anything.

Two-factor authentication (2FA) adds an extra layer of security by sending a code to your mobile every time you log in. To enable it, go to Settings and find "Security Settings." Click the 2FA option and confirm your mobile number. This keeps your account much more secure — even if someone knows your password, they won't be able to log in without the OTP.

No, your personal information is never shared with third parties. Runex8 follows a strict privacy policy. Your bank account details, ID information, and phone number are all kept secure and used solely to provide the services you need.

Contact our support team immediately. Reach out via live chat or email with the subject "Account Hacked" and provide full details. If you've lost access to your password, use the password reset option. Your pending withdrawals will be put on hold right away and your account will be reviewed. The support team will act quickly to stop the breach and recover any lost information if possible.